Privacy Policy

1. Information we collect

We collect information you provide directly, such as your email address, name, and payment details when you buy an eSIM or join our newsletter.

We also collect technical data automatically, including your device type, IP address, and usage of our website, to keep the service secure and working.

2. How we use your information

We use your information to provide and activate your eSIM, process payments, send order confirmations and QR codes, offer customer support, and — with your consent — share travel deals and product updates.

3. Legal bases for processing

We process your data to perform our contract with you (delivering the eSIM you bought), to comply with legal obligations, and on the basis of your consent for marketing communications, which you can withdraw at any time.

4. Sharing your information

We share data only with the mobile network partners needed to provision your eSIM, payment processors that handle your transaction, and service providers that operate our infrastructure. We never sell your personal information.

5. Data retention

We keep your personal data only as long as needed to provide the service and meet legal, accounting, and tax obligations. When it is no longer required, we delete or anonymize it.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Cookies and tracking

We use essential cookies to run the site and, with your consent, analytics cookies to understand how it is used. You can manage cookies through your browser settings at any time.

8. Contact us

If you have questions about this policy or your data, email us at [email protected]. We aim to respond within 30 days.